Returns

Thanks for shopping at Jake's Opal Shop!

If you are not entirely satisfied with your purchase, we're here to help.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Custom made jewelry returns may be rejected, as rings created at a particular size are not easily adjusted.

Your item must be in the original packaging.

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Request
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We'll get back to you as soon as possible!