Thanks for shopping at Jake's Opal Shop!

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If you are not entirely satisfied with your purchase, we're here to help.

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You have 30 calendar days to return an item from the date you received it.

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To be eligible for a return, your item must be unused and in the same condition that you received it.

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Custom made jewelry returns may be rejected, as rings created at a particular size are not easily adjusted.

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Your item must be in the original packaging.

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Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item.

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We will immediately notify you on the status of your refund after inspecting the item.

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If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.